Courtney Swoboda has dedicated the past six years to the University of Central Missouri (UCM), where she serves as the Director of Military and Veteran Services. Swoboda’s journey began as the coordinator of certifications within the Military and Veteran Success Center, a role in which she excelled before rising to her current position as director. Not only is she a committed professional at UCM, but she is also actively serving in the Air Force Reserves, marking her 11th year of service. Her dual experience in academia and the military uniquely positions her to support and advocate for UCM’s veteran and military-affiliated students.
Swoboda finds the most fulfillment in serving her fellow veterans and service members, driven by a passion that stems from her own unconventional educational journey. She is deeply committed to helping others navigate their unique paths, recognizing that each veteran and service member brings a different story and set of needs. “Being able to pivot and help those students, identify their needs and see them be successful is just so fulfilling,” she shared, highlighting the personalized approach she takes in her role.
Her military background plays a crucial role in her effectiveness at UCM. She understands the challenges veterans face when transitioning to higher education. “For veterans, higher education can be a little scary to approach,” she explained. The familiarity and understanding she brings make the transition smoother for veterans. Additionally, the Military and Veteran Success Center team, including an active-duty military spouse and mother, offers comprehensive support. This dynamic fosters an environment where veterans feel comfortable and understood, which is pivotal in helping them share their needs and access appropriate resources.
One of the core strengths of UCM’s veteran program is its responsiveness to student feedback. Swoboda emphasizes the importance of listening to students to ensure the program meets their evolving needs. Engaging with students and training internal campus partners about the center’s mission and services are integral parts of their strategy. “If a veteran feels more comfortable with a different person on campus, at least that campus partner knows what our mission is and what services we offer,” she said. This collaborative approach across departments ensures a cohesive support system for veteran students.
Swoboda shared a particularly inspiring success story of a Marine Corps veteran who initially felt out of place on campus. After finding camaraderie within the center, he flourished, becoming the Student Veterans Organization (SVO) president and actively participating in center activities. His transformation from feeling lost to finding a passion for helping others is a testament to the impact of the supportive environment at UCM. Stories like these are common, with many students finding academic success, personal connections and even future spouses through the center.
To those supporting or working within UCM’s veteran program, Swoboda offers invaluable advice. She stresses the magnitude of not assuming all students fit a specific mold. Being open to their needs and actively listening are crucial for success. “Learn about the programs in the military for all the branches,” she advised. Building partnerships and advocating for students, often at no extra cost, can significantly enhance their experience. Taking pride in the program and being present for the students is paramount.
For veterans seeking more information, Swoboda encourages them to visit the UCM website at ucmo.edu. The center’s doors are always open, and they offer online programming for those not located in Missouri. Additionally, Swoboda has collaborated with peers at other universities to form an organization called MOVES or the Missouri Organization of Veteran Education Specialists, which facilitates communication and support among institutions. This network ensures that veterans transferring to other schools in Missouri receive consistent and informed support.
The breadth of resources and benefits available to UCM’s veteran students is extensive, and Swoboda takes extra steps to vet programs before recommending them. She urges prospective students to look up the school and contact her for assistance by calling the Center at 660-543-8776. Her dedication and the comprehensive support system at UCM make it an ideal choice for military and veteran students seeking to further their education and transition successfully into civilian life.
Read more articles for the veteran community here.
