From The Army To Campbell Soup To Floor Coverings International

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Jennifer & Jose Elias stand in front of their Floor Coverings International vehicle

Jose and Jennifer Elias recently opened a Floor Coverings International franchise and now happily visit customers’ homes in a Mobile Flooring Showroom stocked with thousands of flooring samples from top manufacturers.

The couple serves customers throughout Sacramento and the surrounding areas.

Jose and Jennifer met when they were working at Campbell Soup Company, after both earned bachelor’s degrees in Food Science; Jen from Cal Poly, San Luis Obispo and Jose from Rutgers University in New Jersey, where his family moved after arriving from Ecuador when he was eight years old. At age 18, Jose joined the Army and served for three years.

When the couple decided to have children (Hudson, born in 2016, and Madeline, in 2018), Jennifer set aside her corporate career – where she gained a diverse array of experience from product development to operations – to be a stay-at-home mom. “My experience, both personally and professionally, has provided me a great foundation to really build this company,” she said.

“The relationship with Floor Coverings International grew naturally and it ended up being the perfect fit for us,” said Jose, who along with Jennifer, learned of the franchisor through a recruiter. “Running a small business as a husband and wife team has been fun. We absolutely love it so far.” That’s a far cry from where Jose found himself midway through 2018, six months after he thought all his hard work had paid off when he earned a “huge promotion” to lead and manage a food manufacturing facility with 500 employees and $5.2 million in monthly sales. “I had a realization. Working 15 hours a day, weekends included, and missing dinner with my wife and kids wasn’t worth it. It really wasn’t worth any amount of money” Jose said. “I realized I was sick of working that hard for someone else and just wanted out of the corporate world. Jen and I sat down and decided it was time we do something for ourselves and for our kids. We are both hard-working, smart individuals and decided to take the leap.”

In Floor Coverings International, the couple found a company that has tripled in size since 2005 by putting a laser focus on consumer buying habits and expressed desires, its impressive operating model, growth ability, marketing, advertising and merchandising. Floor Coverings International further separates itself from the competition through its customer experience, made up of several simple and integrated steps that exceed customers’ expectations.

“Floor Coverings International is not just a flooring company,” Jose said. “What drew us in most was how much they focus on the customer experience. Selling beautiful product was important to us, but really providing amazing customer service that is truly unmatched in the home improvement industry is what sealed the deal for us.”

ABOUT FLOOR COVERINGS INTERNATIONAL

Floor Coverings International is the #1 Mobile Flooring Franchise in North America. Utilizing a unique in-home experience, the mobile showroom comes directly to the customer’s door with more than 3,000 flooring choices. Floor Coverings International has 150-plus locations throughout the U.S. and Canada with plenty of opportunity for continued expansion in 2019. For franchise information, please visit www.flooring-franchise.com and to find your closest location, www.floorcoveringsinternational.com.

Recruit a Military Spouse: Gain a Force of Nature

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Caitlin Emmons pictured sitting on side of fountain with husband and two small children

By Caitlin Emmons

Honor. Courage. Commitment. When University of California, Irvine School of Law graduate Caitlin Emmons’ husband enlisted as a United States Marine, her family put these values above all others.

Military spouses do not attend boot camp, they do not put their lives on the line, and they do not have rank. They serve in a different capacity by placing their dreams on hold, by taking care of the home front, and by holding dear the same values that their spouses pledged their lives to uphold.

From being CEO of the home to being professionals across many industries, military spouses are an incredible powerhouse of strength across our nation. For those military spouses who are in professions requiring specialized licensing, they are faced with a never-ending patchwork of rules to overcome.

For those businesses and organizations that understand this potential, they unlock a determination to serve unlike any other when they recruit military spouses into their communities.

Military spouse and public interest attorney Caitlin Emmons decided to attend law school long before she became a military spouse.

When she married her Marine, she was challenged to deeply reflect on how she could realize her dream of being a loving wife and mother and still play her part in building a more just society as a lawyer. Given her USMC spouse’s military occupational specialty and it being their home of record, Caitlin hedged her bets and took the California Bar after graduating from UCI Law.

The bets did not pay off because afterwards, she and her husband were called to North Carolina. Once she accepted that she would not be a practicing attorney in California for the foreseeable future, she tackled the next major decision to create the strongest way forward.

Taking a bar exam is prohibitively expensive, especially when you are living on a military salary. With two children under two years old, Caitlin placed family first in true military spouse tradition. In Caitlin’s case, she sought alternatives that would keep her connected to the legal community but did not require a law license. While many employers see military spouses as a countdown clock, always a few years away from the next move, Caitlin eventually landed a position as a judicial assistant for the Honorable Charles Henry, who specifically hired military spouses.

Caitlin was incredibly grateful for the position since it was unique, especially for the area they were in.

After three years in North Carolina, Caitlin’s husband received orders back to California and she immediately connected with Veterans Legal Institute (VLI).

Caitlin found herself seeking to extend her family’s service by dedicating her life to public interest law directed at lifting up Veterans in need.

Veterans Legal Institute is a free law firm that is dedicated to low income and at-risk California Veterans. It serves close to 2,000 Veterans each year and during the COVID-19 pandemic, immediately adjusted its service to accommodate Veterans virtually. Further, in line with its mission, Veterans Legal Institute is always seeking to hire Veterans and military spouses.

With a small grant from the Starcare Foundation, Veterans Legal Institute was able to secure Caitlin a part-time position so that she could pursue her passion of serving Veterans.

When asked why she pursues public interest work at Veterans Legal Institute, Caitlin states: “As a military spouse, I have seen firsthand what service can do to a person. I can testify to the pride that service members feel. Working with Veterans, I can also confirm that so many are returning home to restart their lives, forever changed by their military experience. Our nation collectively owes them a debt. Military spouses are uniquely positioned to fill the needs faced by our Veterans because of our military cultural competence. The fight to restore the honor of their service is a righteous one, and it is one I am prepared to continue with honor, courage, and commitment.”

Are you seeking to stand with our Veterans of today and tomorrow? Become a champion for public interest law. Help eradicate barriers to housing, employment, education, and healthcare.

To learn more about Veterans Legal Institute, please visit www.vetslegal.org.

The $100 Bet That Forever Changed Kaleb Wilson’s Life

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Kaleb Wilson in wheelchair on a pier with his wife in his lap

Seven years ago, Coast Guard veteran and PVA member Kaleb Wilson took a $100 bet that changed his life.

Some friends dared him to jump off a pier. He was 22 years old, and he figured he’d do it—it’s $100, right?

So, he dove in headfirst and hit the bottom, shattering several vertebrae. Instead of celebrating his win with friends, he found himself in a New Orleans Trauma Center, paralyzed.

One Goal

With his sweetheart Brittany by his side, he fought tooth and nail with one goal in mind: He wanted to walk down the aisle on their wedding day. She had been there for him during his recovery and rehab, and now he made it his mission to be there for her, standing across from her at the altar, and dancing at their wedding. With a lot of love, support, and hard work, he made it happen.

Wilson had been interested in joining the military ever since he was a little boy. He was a swimmer in high school, and started looking into programs with the Navy and the Air Force. But it was the Coast Guard that caught his attention. He was drawn to rescue swimming. “I knew it was where I needed to be,” he says.

He was a part of the Coast Guard for three years. After he graduated from boot camp he was assigned to a station in New Orleans, where he worked doing search and rescue missions, intercepting drug shipments, escorting vessels into the Gulf, and patrolling rivers and lakes. He loved his job, and he enjoyed the culture in New Orleans. He was a young man enjoying his career, living in a lively city, in love with a beautiful girl. Wilson was on the list to go to “A” school in November of 2012 when he took that fateful dare that landed him in a wheelchair.

A New Normal

Becoming paralyzed presents a whole host of challenges, of course, not just for the injured, but for those closest to them. Wilson and Brittany had to work together with trust and focus in order to adjust to their new normal. They relied on each other, and became stronger together. He proposed in 2013; they married in 2014, both of them standing for the ceremony.

Kaleb, in wheelchair and Brittany Wilson pose outside with their two young daughters, all smiling
Kaleb and Brittany Wilson with their two daughters

They also relied on Paralyzed Veterans of America. During rehab and recovery, PVA helped Wilson with benefits information, and later on, with vocational rehab benefits allowing him to return to school to pursue a chemical engineering degree. A couple of years ago, Wilson competed in the National Veterans Wheelchair Games in swimming, and was inspired to join the Mountain State chapter of PVA, serving on the Board and as Treasurer.

He has attended two Games so far, most recently in Louisville, where he brought home seven medals in swimming, rugby, and field events. “It’s nice to be around people who are in a similar situation as I am, who understand what you are going through,” he says. “Brittany loves it, too, because she gets to socialize with other wives who know what we’re dealing with, and we get to come together with friends who live around the country.”

Giving Back

He and Brittany are in the process of moving to Illinois, where he will transfer his membership to the Vaughn chapter of PVA and do some volunteering for fellow veteran Noah Currier with his Oscar Mike Foundation.

“It’s not just money that keeps these programs running, it’s volunteers, too. I don’t want to be somebody who just takes, takes, takes. I want to give back.”

Today, Wilson is a loving and happy husband, and delighted father of two little girls, with a third child on the way. He is also a proud veteran of the United States Coast Guard.

“Seven years ago, I sustained my injury that ended my time actively serving in the Coast Guard, but that did not take away the fact that I still am a Coastie. I still feel at home around my fellow Coasties; I still feel connected in the way I always have. I may not serve beside them anymore, but I will always be a part of them!”

Source: https://blog.pva.org & craighospital.org/blog/wilsonwedding

Amazon Helps Veterans Start Their Own Delivery Business

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Smiling delivery man holding a paper box

Amazon’s Delivery Service Partner program empowers entrepreneurs to build their own small businesses delivering Amazon packages in their local communities.

Delivery Service Partners (DSPs) and their drivers are an integral partof what Amazon refers to as the last mile – transporting packages from their delivery stations to their customer’s front door.

DSPs generally grow to have between 40–100 employees and a fleet of delivery vehicles (which Amazon assists with leasing), ensuring packages get delivered safely and on time.

Like many small businesses, operating a DSP business is challenging. In fact, because of these challenges, Amazon is constantly looking for leaders – such as Veterans – because of their drive, leadership skills, hustle, and mission-first attitude. About one third of Amazon’s DSPs are Veterans.

“In the military, it is all about the team effort, and it is mission orientated. You’ll do well as a leader and as a commander if you are able to bring out the best in people or play to people’s strengths,” said Will Boyd, U.S. Army Veteran and owner of Alpha Zulu Logistics, an Amazon DSP “Amazon has got logistics figured out – what you can bring to the table is really the people aspect, interacting with people – hiring the people, training them, engaging with them, and bringing them along as safe and effective drivers.”

Amazon has committed $5 million toward funding the startup costs for Veterans, offering $10,000 reimbursements to qualified candidates to build their own businesses.

DSPs also have access to Amazon technology and resources, which includes hands-on training, on-demand support, and access to branded vans, uniforms, insurance and more. Amazon also provides DSPs with the package volume they need to grow their business while building a great team and managing the operations.

All Veterans with a drive to succeed are invited to apply. Logistical experience is not required.

Apply at: amazon.com/DSP-VA

The application process can take as little as one month, depending on your area’s needs. Learn more about the process and regional opportunities at: https://logistics. amazon.com/marketing/getting started

Source: blogs.va.gov

VA resumes in-person benefits services halted by the COVID-19 response

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woman working at VA meeting with veteran about benefits wearing face mask for social distancing

The U.S. Department of Veterans Affairs (VA) recently announced  the reestablishment of in-person benefits services in select locations throughout the country.

Currently, there are 11 regional offices (RO) open to the public and more are expected to reopen in the coming weeks as reopening phases will vary by RO and local conditions.

“During the last few months, VA regional offices continued performing our essential mission virtually — to provide benefits to Veterans and eligible family members,” said VA Secretary Robert Wilkie. “We have robust safety measures in place that will allow us to resume in-person services while protecting the health and safety of Veterans, their families and our team members who serve them.”

ROs will continue adherence to Centers for Disease Control and Prevention guidelines which includes the use of social distancing, face coverings, hand sanitizer and asking sick individuals to stay at home.

Veterans can continue to interact with the Veterans Benefits Administration (VBA) virtually for accessing benefits information online or when filing a claim online. For claim-specific questions call 1-800-827-1000. To check the availability of an RO near you, visit VA benefits offices.

VBA’s return to normal, pre-COVID-19 public-facing operations align with White House guidelines for re-opening. Read more about our response to COVID-19.

Source: va.gov

Soldier’s badass Van Halen tribute goes viral

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Eddie Van Halen and soldier playing guitars side by side

By Sarah Sicard

There’s no better way to honor a fallen guitarist than to shred.

After the death of legendary rocker Eddie Van Halen, who at 65 lost a battle with cancer on Oct. 6, Army Staff Sgt. Austin West took to the web to share a live tribute in honor of the late musician on Facebook.

“I wanted to show my respect but mainly my emotions for what had happened,” West told Military Times in a text conversation.

Now, his video has over a million views and thousands of comments.

“It felt great but not for myself but for Eddie!” West said.

If you pull the trigger on a gun that fast, you could win a war on your own,” wrote user Michael Mottram. “Awesome playing and cheers for your service fella.”

During the three-minute tribute, West covered some of Van Halen’s best-known works, including “Eruption.”

West hopes that people enjoyed the music and feel inspired. The 26-year-old has been playing for 13 years, and did a tour with the U.S. Army Soldier Show in 2015, which stopped at 74 bases. He once played a single song for an AC/DC tribute band.

“We never rehearsed the song or played together, and it was done flawlessly in front of 10k people!” he noted.

The fact that so many watched “showed how much love people had for him and what he’s done for music,” he added.

Continue on to Military Times to read the complete article.

Veterans In Business Network National Conference is going virtual

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VIB Network signage for the virual conference

Join us from your desktop, laptop, tablet, or phone on October 12 &13. This virtual experience will allow more Veteran Businesses, Corporations, and Government Agencies to participate nationwide. Don’t miss this opportunity to connect, learn and share with an easy and engaging virtual conference platform.

Enjoy motivational speakers, business matchmaking sessions, informative seminars/panel discussions, opportunity exhibit, VIB virtual concert, networking, games…and more!

Why the VIB Network is Different…
One of the things that set us apart from other organizations is that we don’t charge the Veteran businesses a membership fee.

We believe their service to the country was payment enough. We also offer directory access, website, outreach events, webinars, Veteran Business Cohort programs, and our VIB App – all at no charge.

Sponsorship funds go to helping us offer these services and other innovative programs.

Don’t miss this amazing event – Register Today by clicking here.

USS Cole Sailor Returns to Ship 20 Years After Attack

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William Merchen holding sign in hand that says his name and D-3

It was 11:18 a.m. on October 12, 2000 aboard the Arleigh Burke class guided-missile destroyer USS Cole (DDG 67). The ship had arrived in Yemen that morning for a brief fuel stop after completing a lengthy transit of the Suez Canal the day prior.

Suddenly,the lights went out and all ventilation stopped. An explosion had occurred on the port side of the ship. Senior Chief Damage Controlman William Merchen, a newly frocked petty officer third class at the time, was one of three Sailors who had been putting tools away after completing their morning maintenance in the filter cleaning shop.

Cole had been bombed in a terrorist attack, killing 17 U.S. Navy Sailors and injuring 37 others. October brings with it a stark reminder of the lives lost and the invaluable lessons learned, reinforcing the gravity of what it means to wear the uniform of a U.S. Navy Sailor.

“We were standing there speaking one moment, and then the next moment we were on the deck on the other side of the shop and it was dark, the room was starting to fill up with smoke and we couldn’t breathe so well,” said Merchen.

Merchen said his shop contained light bulbs and cans of paint that had exploded when a small boat carrying two suicide bombers pulled alongside Cole and collided with the ship. Paint spilled all over the shop and broken glass covered the floor. The three Sailors made their way out of their work space and down the port side ladderwell to don self-contained breathing apparatuses and helmets equipped with flashlights on the damage control deck. Once they got on air, they began to hear voices in the Chiefs Mess.

“The things they were saying were beyond just ‘I’m trapped’ and ‘get me out of here,’” said Merchen. “People were describing how they were injured. We knew we had to get in there as quickly as possible, but that wasn’t going to be as easy as opening the door.”

One of the two Sailors with Merchen constructed a plan to create an opening in the bulkhead that had collapsed on the Chiefs Mess. They began rescuing the trapped Sailors inside. The rescue was just the beginning in the fight to save the ship.

Over the next 12 days, Merchen and all able-bodied crew members aboard Cole tackled the massive damage control effort.

William Merchen wearing a mask an fatigues visiting the USS Cole
NORFOLK (Sept. 29, 2020) Senior Chief Damage Controlman William Merchen, an inspector with Afloat Training Group Atlantic (ATG), speaks with members of the damage control training team aboard the Arleigh Burke-class guided-missile destroyer USS Cole (DDG 67).

Merchen said everyone stepped up, dug in, and put their own safety and feelings aside to attack the damage to the ship and get people out, which, in the end, helped save a lot of lives. People who would otherwise have succumbed to their injuries survived because others stepped out of their comfort zones, stepped away from their typical job and responded to the crisis.

Today, Merchen is assigned to Afloat Training Group Atlantic as a damage control mission readiness inspector, where he is able to deliver first-hand knowledge to a new generation of Sailors, better preparing them to effectively combat casualties.

“It has shaped everything that I’ve done at every command I’ve been to,” said Merchen. “There hasn’t been a single one of those trainings or drills that I haven’t thought about the attack on Cole.”

Merchen has recently been assigned to work with Cole’s damage control teams to ensure they are up to speed and ready for any threat or casualty they may face while operating at sea. “Senior Chief Merchen – He’s a professional,” said Cmdr. Edward J. Pledger, commanding officer of Cole. “I often talk about Cole heroes, and the honor of being able to meet any of them. He’s a Cole hero and having him on our ship and training us — it’s very special to have that opportunity.”

Merchen described his opportunity to work with Cole again as a fantastic way to reconnect with a ship that he is deeply proud to have served on.

“After several years, I hadn’t been aboard Cole, except maybe once since the attack,” said Merchen. “As I go through the spaces, I do think about what they looked like after the attack. I do think about where I know certain people passed away or where they were injured. It’s good to remember that stuff. It does a service to those people that were injured and honors the people that were killed.”

Merchen’s experience and the dedication he brings to damage control make his teaching and advice invaluable.

“When he speaks, our Sailors listen, because they know this isn’t somebody who just has been teaching it from a book,” said Pledger. “This is somebody who has done it in real life and understands that if you don’t do it right, people could die or you could lose your ship.” As Merchen nears retirement, he finds pride and hope in today’s junior Sailors throughout the Navy, specifically, those serving on Cole.

“When I look into the news today and I see Cole is off on another deployment or completing another exercise or working with a foreign Navy, I see the ship floating in the water. I see it out executing missions to keep us safe in the United States. I know that the ship wouldn’t [be doing those things] if it wasn’t for the actions of so many brave people and the sacrifices of so many fantastic Sailors back in October of 2000 in Aden, Yemen,” said Merchen.

Arleigh Burke-class guided-missile destroyer USS Cole (DDG 67) was attacked by terrorists at 11:18 a.m. on Oct. 12, 2000, while moored for refueling in the Port of Aden, Yemen. The explosive created a 40-by-60 foot hole on the port side of the ship, and Cole’s Sailors fought fires and flooding for the following 96 hours to keep the ship afloat. Commemorative events are scheduled to remember and honor the 20th anniversary of the attack and the service and sacrifice of the 17 Sailors who were lost, the 37 injured, and the Gold Star families. Please visit the commemoration website to learn more at https://www.surflant.usff.navy.mil/remember67.

For more information about the Naval History and Heritage Command visit https://www.history.navy.mil/.

Landing Home—Now on Amazon Prime

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landing-home-movie-poster

For many combat veterans, deployment doesn’t neatly end when their tour is up. The brain, once engaged at combat level, simply can’t turn off and pivot to the mundane details of civilian life in the time it takes to touch down on American soil. Returning home in any real way takes a different set of skills—skills that many veterans see as elusive at best. Maybe even impossible to attain.

To that end, “Landing Home” is a seven-part TV series that shares the compelling story of a veteran trying to adjust to civilian life after leaving the military. It deftly takes the audience into the mind of a combat soldier freed from duty but never free, pulls back the curtain on the lasting damage of war to the human psyche, and helps the viewer understand that returning home can represent only the beginning of a different kind of war.

Leaning into authenticity, the series includes more 20 veterans in cast and crew, many of whom saw action. Douglas Taurel plays Luke, an Army veteran who served in Afghanistan. While he decides to leave the military in order to be with his family, he soon realizes that this is much harder than he ever imagined. Something as simple as a birthday party for his five-year-old daughter can quickly become overwhelming and trigger his post-traumatic stress disorder.

“My goal with the project is to give people a true sense of the emotional and psychological effect war has on our veterans and why it’s so hard for them and their families to assimilate back into normal life,” Taurel said. “We owe our veterans and their families so much. We all need to understand the sacrifices our men and women in uniform make and what their families endure. We can never thank them enough.”

WATCH THE TRAILER!

Taurel is best known for his gripping one-man play, “The American Soldier,” which has performed in 16 cities and 11 states with notable spaces like the Kennedy Center, Off-Broadway, Library of Congress, and the American Legion’s National Headquarters to name a few. This play also touches on many aspects of war and explores the sacrifices and challenges our veterans and their families face as they return home from combat.

“Landing Home” is available on Amazon, Amazon Prime and Vimeo On Demand.

The TV series will help the civilian population understand what it means to serve our country. To let everyone know that veterans face an even bigger, sometimes hidden struggle to adjust to a normal way of life.
– Joe Reynolds / Vietnam Veteran

So wish the whole world especially every Veteran could see it. What your work, art, craft, talent represents is “Something that matters in life”…don’t ever forget or DOUBT that!
– John Caoli / Iraq Veteran

I just purchased your series Landing Home and already in just the first episode I can feel the resurfacing of what it felt like for me 29 years ago. That is when I came home from a war to begin fighting my own personal battle. I am honored to know you and honored by the work you do for us!
– Lynn Santosuosso / Iraq Veteran

About Douglas Taurel
Taurel has been nominated for Innovative Theater Award as well as the United Kingdom prestigious Amnesty International Award for this work with The American Soldier. He’s appeared in numerous television shows including The Affair, Mr. Robot, The Americans, Blue Bloods, Person of Interest, The Following, Damages, NYC 22, Believe, and Nurse Jackie. The Los Angeles Times said his work on Nurse Jackie, “Nurse Jackie gets her most fascinating character yet to date.”

He was commissioned by the Library of Congress to write, create and perform his second solo show, An American Soldier’s Journey Home which commemorates the ending of the First World War and tells the story of Irving Greenwald, a soldier in the 308 Regiment and part of the Lost Battalion. He has performed the play twice at the Library of Congress.

Air Force Vet’s Business Franchises Take Flight

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Headshot of Don Stone

By Rhonda Sanderson

Don Stone’s entrepreneurial spirit first began when he learned to fly while serving in the Air Force. After leaving the service, Stone took his flight knowledge and chose to open his first business as a fixed-based operation, which is basically a gas station for planes, at a small airport in Colorado.

While it was a fun business overall, he faced challenges with the city and county governments that owned the airport. This experience helped him immensely for his next endeavor—owning and operating a franchise.

Stone’s first franchise was part of a 216-location hair salon company near Texas. After selling that business in 2000, he was immediately interested in purchasing another.

“My experience with franchising was what made me pursue future opportunities,” Stone shared. “I spoke to someone in Dallas about a mobile pet grooming business that wanted to expand and start franchising. Because of my experience with the hair salon franchise, I thought of using that same model to expand it, but instead ended up buying the business outright.”

After much due diligence, Stone realized it would be complicated to turn the mobile grooming business into a franchise. He was surprised to learn that mobile pet grooming salons are more complicated than the average person would expect, so instead of franchising, he kept the business as it was and it has since grown significantly. Stone now operates over 50 mobile grooming salons in the Dallas/Fort Worth area.

As time went on, Stone continued to watch for a complementary business to purchase.

“I knew one of the founders of Pet Butler,” he said. “I watched the business as it grew and franchised.”

Once the Dallas/Fort Worth market opened, he jumped at the chance to diversify by adding a Pet Butler franchise to his current business model.

“It was easy for me to add on because we had the back-office services in place already,” Stone explained. “It was a great way to acquire a much-needed service, popular in the pet specialty services group.”

Stone was able to keep his focus on the same great services for pets in people’s homes or offices. He has a full-time manager and six scoopers—four having been a part of his organization for more than 10 years. And when Pet Butler was acquired by Spring-Green Enterprises in 2017, franchisees of Pet Butler received not only digital marketing help, but also back-office support—a huge advantage Stone says because he’s not tied to a desk.

The company’s National Call Center answers all calls from would be and existing customers, and provides immediate information to the franchise owner.

“Within minutes, we are on the phone with the customer solving any issues or schedule changes.” Stone said.

The back-office support team also handles customer billing and processes payments. Stone has also gotten his son involved with the Pet Butler end of the business, which, frankly, involves the back end of a dog! Stone has a dedicated, full-time Pet Butler manager, but he, too, scoops poop, and his son is learning to become a manager for the business by scooping poop as well.

“He will learn the business by doing, not by taking over,” Stone says.

In fact, all of Stone’s children are involved in both his Pet Butler and mobile grooming businesses. They came to them on their own, which was very important to Stone.

“It is interesting to get a different perspective from my kids,” said Stone, who is proud to build his businesses alongside his kids.

His advice to those veterans thinking about purchasing a Pet Butler franchise?

“You must have an entrepreneurial spirit, but you also need to follow the program,” Stone said, “The franchisor spends a lot of time and money on what works and what does not. A good franchisee will learn from that so they don’t repeat costly mistakes.”

Stone added, “If you’re in the pet business already or are looking for a business in a booming industry, take a serious look at this. Ninety percent of the things you need to know and do are already figured out for you. It’s a great business.”

Pet Butler was acquired in 2017 by Spring-Green Enterprises, the parent company of 43-year-old Spring-Green Lawn Care and SGE Marketing Services. They currently have 30 franchisees located in 26 states with plans to open 60 more within the next 5 years.

To learn more about how Pet Butler serves pets and their people, visit their website here.

To inquire about a franchise, call (844) 777-8608 or visit their website here.

Providing Business, DVBE. Employment & Educational Opportunities For Veterans

Clover Medical

Clover Medical

Verizon

Verizon Wireless

Central Michigan

Upcoming Events

  1. Women Veterans Alliance Unconference
    October 23, 2020 - October 25, 2020
  2. Veterans Legal Institute Networking & Fundraiser Event
    November 9, 2020
  3. VA Healthcare Online Summit 2020
    December 2, 2020 - December 4, 2020