When you are thrown a few curveballs in your working career, you sometimes have to take control of your own destiny, and that’s just what Lewis and Lorrie Willey did when they each decided to leave their jobs and make the most of their new life in Colorado Springs by becoming franchisees with Floor Coverings International, whose representatives visit customers’ homes in a Mobile Flooring Showroom stocked with thousands of flooring samples from top manufacturers.
Both Lewis (U.S. Air Force) and Lorrie (U.S. Army) are veterans. Although the couple had spent many years living in Amarillo, Texas, Lewis had always said he would like to retire to Colorado Springs after having been stationed at the Air Force Academy and the couple frequently vacationed in the area. Working as a dialysis nurse, Lewis had the opportunity to relocate to Colorado Springs in 2017. They moved that fall and Lorrie had hoped to continue her executive career with a large insurance company by working remotely from Colorado Springs, but she “retired” after being unable to do so.
Complicating matters even more after their relocation, Lewis was asked to work at a clinic in Alamosa – a three-hour drive from Colorado Springs – several days each week. “He would drive down on Monday and drive back Wednesday or Thursday,” Lorrie said. “It was not what we had in mind when we moved to Colorado and it did not fit our lifestyle ideas. We started looking for other opportunities and got connected with a franchise broker. He showed us what a franchise could do for us in terms of working together to build a future in preparation for retirement down the road.”
Now the couple couldn’t be happier. Lewis had previous experience as a property claims adjuster and he’s been putting those skills to work as a Design Associate, visiting customers’ homes and advising them on appropriate flooring types for their needs. “His knowledge of housing materials, measuring and estimating made him a great fit for that role,” said Lorrie, who will be overseeing the office manager and project coordinator, as well as building community relationships and the Floor Coverings International brand.
In Floor Coverings International, the Willeys found a company that has tripled in size since 2005 by putting a laser focus on consumer buying habits and expressed desires, its impressive operating model, growth ability, marketing, advertising and merchandising. Floor Coverings International further separates itself from the competition through its customer experience, made up of several simple and integrated steps that exceed customers’ expectations. Floor Coverings International also has a very strong commitment to community involvement, led by CEO Tom Wood.
“We assessed six different business models and decided that Floor Coverings International had the best business model, the best match for us in terms of utilizing our existing skill sets, and enough moving parts to really challenge us,” Lorrie said. “We also identified closely with their moral code of ethics, their customer service model and their community involvement with Ronald McDonald House, Habitat for Humanity and St. Jude Children’s Research Hospital.”
ABOUT FLOOR COVERINGS INTERNATIONAL
Floor Coverings International is the #1 Mobile Flooring Franchise in North America. Utilizing a unique in-home experience, the mobile showroom comes directly to the customer’s door with more than 3,000 flooring choices. Floor Coverings International has 150-plus locations throughout the U.S. and Canada with plenty of opportunity for continued expansion in 2019. For franchise information, please visit flooring-franchise.com and to find your closest location, floorcoveringsinternational.com.